Conducting mediation online: Tips?

February 25, 2008

There is a possibility I might be able to start a project online, mediating/guiding for a group of people who work together. The group of people themselves work together online on a communal project and from time to time, as is human nature, there are feuds and communication issues.

I wrote a paper on Online Dispute Resolution about two years ago. I will dust that off and take a look. I’ve also been looking on YouTube for videos of mediation sessions, even though they aren’t online (it’s still fun for me to watch those).

What I really need is a mentor to help me get started. I need to be able to be some kind of internet-community liaison. For now, I’ll research the area, but I do wish there was a professor at my university who knew what the internet was. Ok, that’s harsh. But I  just need to know who/where to turn to for a bit of guidance.

Suggestions welcome!

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